FAQ
FAQ
Don't see your question? Contact us or email info@bychan.shop!
When will my order ship?
~ Domestic orders within the U.S. typically process within 3-5 business days after the date of purchase. International orders process within 5-7 business days.
Once your order is processed, a tracking confirmation will be emailed to the email that you have used when purchasing.
After orders are processed, shipping approximately take 3-5 business days for all orders worldwide.
What does a PRE-ORDER mean?
~ Pre-orders are designed across all businesses to make sure we do not overstock on certain items, saving us the time and money.
When do PRE-ORDERS ship?
~ Typically 2-4 weeks from the date of purchase. We kindly ask you to read the product description embedded on the website before purchasing.
Do you ship internationally?
~ Worldwide. We are proudly partnered with DHL eCommerce to make international shipping quick and easy across all borders.
Shipping takes 3-5 business days after it has been shipped (varies with location).