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FAQ

FAQ

Don't see your question? Contact us or email info@bychan.shop!

 

 

When will my order ship?

~ Domestic orders within the U.S. typically process within 3-5 business days after the date of purchase. International orders process within 5-7 business days.

Once your order is processed, a tracking confirmation will be emailed to the email that you have used when purchasing.

After orders are processed, shipping approximately take 3-5 business days for all orders worldwide.

 

What does a PRE-ORDER mean?

~ Pre-orders are designed across all businesses to make sure we do not overstock on certain items, saving us the time and money.

 

When do PRE-ORDERS ship?

~ Typically 2-4 weeks from the date of purchase. We kindly ask you to read the product description embedded on the website before purchasing. 

 

Do you ship internationally? 

~ Worldwide. We are proudly partnered with DHL eCommerce to make international shipping quick and easy across all borders.

Shipping takes 3-5 business days after it has been shipped (varies with location).